Cash & payment administrator (german speaking)

Algemene omschrijving

Company Profile: Cash & Payment Administrator
Cash & Payment Administrator for an international company which provides payment processing service for all sorts of businesses, big and small. They help companies to collect payments securely, swiftly and with total confidence.

Job description: Cash & Payment Administrator
As a Cash & Payment Administrator you focus on the daily dispute management processing, basic reconciliation tasks, Collections and various administrative tasks.
Key role deliverables:

• Ensure that all types of incoming defence material is processed in an accurate and timely manner (printing, mailing and/or faxing as appropriate to the different financial institutions)


• Process daily the incoming requests for information from the different financial institutions


• Reply to standard queries raised by customers (unallocated shopper payments and/or disputed transactions)


• Contact the financial institutions for standard queries regarding disputes/payments 


• Ensure that issues are logged and escalated (when necessary) as per problem management process


• Book chargebacks manually whenever the system fails to do so


• Perform the Debt Collections tasks as assigned 


• Perform standard reconciliation processes of cards/banking payment methods 

Job requirements: Cash & Payment Administrator
Requirements:
• Good command of business English and German, both written and spoken;
• Service oriented
• Attentive to detail, accurate and well organized
• Working experience in a finance environment is preferable
• Experience of data input

Uren

32 - 40 uur