Customer Experience Consultant

Algemene omschrijving

You will provide order-related support and strong customer service to a customer base abroad, which is located in Germany. Furthermore, you work closely with the sales team as well as customers on all order-related activities. Therefore, you seek in-depth understanding of customer issues, needs and expectations.
You are also capable of taking another-centered approach and identify with customer/client/partner issues and concerns. Proactively seek and pitch appropriate solutions to solve issues and meet/exceed needs.


Werkgever omschrijving
Deze van origine Amerikaanse organisatie is net gevestigd in Utrecht om vandaar uit de gehele Europese markt te veroveren. Deze organisatie is gericht op software consultancy.

Gestelde eisen

It is required that you speak German fluently because you will contact all customers in Germany. English is the main language which is spoken in this company. Therefore, it's mandatory to speak English as well. The number of hours which go with this job wil be approximately 16-24 a week.
You have good listening skills, and you are able to communicate with customers on a professional level.

Uren

40 uren per week / 2 dagen per week

Salaris

€ 1250 tot € 1750

Meer informatie

This is a part-time flexibel job. Please apply in German or English.